Initial Treatment

The initial treatment begins with a thorough exploration of your medical history. Our discussion will include major illnesses, sprains and strains, major and minor accidents, and major life incidents that you feel have affected you in an adverse way . We will also cover what you would like to accomplish in the sessions and answer any questions you may have.  Objective testing will then  take place. The practitioner will guide you through some general mobility,  biomechanical, and orthopedic tests. These will begin with general standing tests and progress to more specific tests on the treatment table. The purpose of these tests is for the practitioner to determine how your body is working as a whole and what the root cause(s) of your complaint may be.

Following testing, the practitioner will give you a run-down of what she or he found and how it relates to what you are experiencing. The treatment portion of the session will then begin.

 

Following treatment, the practitioner will answer any questions you may have and will usually assign some exercises or stretches for you to do in order to extend the benefits of the treatment. Plans for follow-up treatments will also be discussed.

Fees & Cancellation Policy

Children 0-3 (Travis only) for 60 minutes - $150

Children 4-18 (Rebekah and Travis) for 60 minutes - $150

Adults 19+ for 90 minutes - $200

 

*GST is included above

Follow-up treatments are similar to the initial treatment except that the interview at the beginning of the each session will be shorter since the practitioner is already familiar with the patient’s history. The testing routine will repeated to check how the patient’s condition is progressing and to determine whether any new issues have arisen. Once testing is completed, the practitioner will discuss the findings with the patient prior to moving on to treatment. 

Payments are made at the end of each treatment by either credit, debit, cash or cheque. Receipts will be emailed for each treatment. Treatments can be claimed through your extended healthcare plan (if you have coverage for Osteopathy). 

To save time during the appointment, please fill out the medical history form provided through the online booking system and the online Covid-19 BC Self Assessment questionnaire. If possible, leave yourself lots of time to get to your appointment. Please arrive on time for your scheduled appointment (not early).

Cancellation Policy

You may cancel or reschedule your appointment without charge prior to 24 hours in advance of the scheduled appointment via email or online booking. If you cancel or reschedule with less than the aforementioned notice after 24 hours, you will be charged 100% of the scheduled service price.

No Show Policy

Out of consideration and respect of our practitioners’ time, if a patient does not show up for a scheduled appointment and does not provide any type of advanced notice, the patient will be charged the full price of the scheduled visit.

We understand that sometimes life is a little out of your control and that unforeseen circumstances happen. In other words, if you are going into labor, you will not be charged a no show fee.

We will be emailing a COVID-19 screening assessment two days before your appointment for you to answer. We will be waiving all cancellation fees if you need to cancel due to illness.

*Please Note: Not receiving an automated reminder is NOT an acceptable excuse for missing an appointment.  These automated reminders should be considered a “bonus” to keep you on track with your schedule and should not be relied upon as your sole method of knowing when your appointment is.

Thank you for your understanding. We look forward to helping you.